Help

Find more info about how to answer each question below:

Select your nationality from the dropdown list. This information is used to determine the visa requirements and applicable fees.

Select the type of visa you're applying for. The various types include different durations and entry types. Make sure to choose the one that matches your travel plans.

Please select the date you will be arriving at your destination. This date will help us determine the validity period of your visa.

Enter your first name and middle name exactly as they appear in your passport, using letters A-Z.

Enter your last name exactly as it appears in your passport, using letters A-Z. If you don't have a last name, enter "N/A."

Select your date of birth from the dropdown menus. Make sure this matches the date of birth listed in your passport.

Enter your email address. We'll use this to send you updates about your application. You won't be enrolled in any promotional messages unless you click the checkbox below.

Select the nationality as it appears on your passport. This must match the nationality on the passport you're using for this application.

Check this box if you want to skip entering your passport information at this moment. You'll need to provide this information later to complete your application.

Stay up to date on new ETIAS services, exclusive offers, and helpful travel information.You'll have full control to unsubscribe anytime.
Who We Are
2026 · Edition 01

We are here with you, every step of the way.

ETIAS Visa Portal is an independent travel-preparation team. We are not a government agency. We are a small group of patient travel specialists who help everyday travellers prepare their Europe entry details — slowly, clearly, and with a real human checking every answer before it is sent.

Where we are
Based in the European Union
Our promise
A real person checks your details
When we reply
Within 24 hours, every day
Our gentle promises

Three simple things we promise every traveller.

01

Easy-to-read, never confusing

We explain everything in plain English. If a word is unfamiliar, we tell you what it means right away. There is no rushing and no jargon.

02

A real person checks your details

A trained specialist reads every questionnaire before it is sent to the authorities. Small typos are spotted and gently corrected. You are not alone with a computer.

03

We respect your time

No pressure, no countdown timers, no automated phone trees. A real person reads every email and writes back to you within one day.

Why we are here

Getting ready for a trip should feel joyful — not stressful.

Many of the travellers we help are getting ready for a long-awaited holiday. Some are parents preparing a family trip. Some are visiting children or grandchildren who live abroad. Some are travelling outside their home country for the first time. They have told us, again and again, that filling out a government-style form online can feel overwhelming.

We built this service for those travellers. Our whole team — writers, designers, and support specialists — is organised around one simple question: did this traveller finish their step-by-step guide feeling calm and confident?

"We don't rush you. We want to get it right the first time so your holiday is perfect."
  • Built for every age and ability
    Large print, clear buttons, and a calm, linear path from start to finish.
  • Written by humans, for humans
    Every page and every email is written by a person — never by a robot.
  • A kind voice when you need one
    Write to a real travel specialist any time. We reply within one day, gently and clearly.
A helpful note from our team

"If something feels confusing, that is our fault — not yours. Please write to us and a real person will help you, step by step."

Your Travel Support Team
ETIAS Visa Portal · etiasvisaportal.eu
How we work, in plain English

What we do — and what we do not do.

Honesty is part of looking after you. Here is exactly what to expect when you choose our service. Please take your time reading both lists.

What we do for you
  • Walk you through a calm, numbered step-by-step guide for your Europe travel authorisation.
  • Gently point out if something needs a small correction, before it is sent anywhere.
  • Have a real travel specialist read your details before sending them to the authorities.
  • Answer your emails kindly, in plain English, within 24 hours — including weekends.
  • Keep your information secure and never sell it to anyone.
What we do not do
  • We do not promise an approval. Only the authorities can make that decision.
  • We do not provide immigration, work-visa, or citizenship services.
  • We do not show invented reviews or pretend "approval counters".
  • We do not pretend to be a government website. We are an independent helper.
  • We do not use pressure or scary countdown timers. There is no rush.

A helpful note: our service fee is always shown clearly before any payment step. Where a government fee also applies, it is listed separately so you can see exactly what you are paying for.

Would you like to see our clear pricing?
Review the pricing page
Common questions about us

Questions other travellers have kindly asked.

If your question is not below, please write to us. A real person will reply within one day.

Are you the government?

No, and we want to be very clear about that. We are an independent travel-preparation team. We help you prepare your details carefully, and a real specialist on our team makes sure everything is correct before it is sent on to the authorities.

What if I make a typo or a mistake?

Please don't worry. Our team checks every letter, date, and number before anything is sent. If something needs a small correction, we will gently let you know — kindly and without judgment.

Will a real human actually see my information?

Yes. A trained travel specialist personally reviews every step-by-step guide. You are never left alone with just a computer.

How long will it take to hear back from your team?

We reply to every email within 24 hours, including on weekends. We do not use automated phone trees — when you write to us, a real person reads your message.

Is my personal information safe with you?

Yes. Your details are stored securely and only used to help you complete your travel authorisation. We never sell your information to anyone.

Our quiet commitment to you

Accuracy before speed. Always.

Some services promise "instant" results. We do not. We believe travel paperwork should be done carefully and correctly the first time, so your holiday is not interrupted by an avoidable mistake.

That is why a real travel specialist reads your information — quietly, patiently, before it leaves our hands. We are your safe harbour, especially if filling out forms on the internet ever feels intimidating.

  • Secure human review
    A real person checks every step-by-step guide before it is sent.
  • Large print, easy to read
    Bigger text, calmer colours, and gentle buttons — for every age.
  • Kind support, by email
    Write to us any time. A patient specialist will write back within one day.
A helpful note

"Take your time. We are not going anywhere. If you need to step away and come back later, that is perfectly fine."

Your Travel Support Team
Replies within 24 hours, including weekends
Talk to a real person

A kind specialist is one short email away.

Do you have a question before you begin? Please write to our travel-support team. A real human will read your message and reply within 24 hours — gently, clearly, and in plain English.

Talk to a human Start your step-by-step guide